• (+58) 212- 2674247
  • info@soscallcenter.com

THE COMPANY

SOS INTERNATIONAL GROUP has grown within the Latin American market offering a top-notch level of support for many corporations. Through our contact center solutions, we can help you maximize the use of your resources.

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An important part of our services is to provide that much needed support when your current contact center experiences an overflow of calls. With our support, you can achieve a significant operational relief, which in turn improves call queues, response times and the overall customer experience.

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Our operational platform features an innovative, high-tech infrastructure with an operational redundancy scheme that ensures a continuous service, 365 days a year, 7 days a week and 24 hours a day.

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SOS INTERNATIONAL GROUP's data is protected by a Pfsense® firewall, which protects our servers from internal and external attacks, while at the same time controlling the internal network traffic. It complies with international certification such as FIPS, CC and EAL4, among others.

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MISION

Meet our customer's expectations in both the domestic and international markets, by offering accurate, creative and innovative Contact and Call Center services solutions.

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VISION

Be the leader in Contact Center Services by getting national and international recognition for the quality, excellence and innovation in our services.


 

 

WHY CHOOSE US 

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VERSATILITY

Our technology platform can be adapted to the needs of any client.

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SERVICES

We offer a wide range of services.

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WHY JOIN

We offer unparalleled competitive advantages in the market

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Our instalations



We have a current capacity of 1,500 positions, but according to your needs we can reach 10,000 positions in the short term..

PRESENTATION OF SOS

 

Puerto Ordaz

12 April 2015

Event in Puerto Ordaz

Caracas

12 June 2015

Event in Caracas

Panama

13 Novembre 2015

Event in Panama